Privacy Policy – KIPOS Reader

Last updated: 18-APR-2026

KIPOS Reader is a mobile application developed and operated by Virtual Assistant Joint Stock Company (NTLA.,JSC).

The application is built based on the KIPOS platform, which is owned and developed by Modern Management Software Joint Stock Company (MMS.,JSC).

NTLA is responsible for the mobile application, user experience, and data handling within the app, while MMS provides the underlying library management platform and related services.

In this Privacy Policy, “we”, “our”, or “us” refers to Virtual Assistant Joint Stock Company (NTLA.,JSC).

KIPOS Reader is designed to provide library services including catalog search, digital content access, and user account management.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the application.

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1. Information We Collect

KIPOS Reader may collect the following types of information:

a. Account Information

• Username / Login credentials
• Library account information (provided by your organization)

b. Device Information

• Device ID (used for authentication and security)
• Device type, operating system

c. Usage Data

• App interactions (e.g., search, browsing, reading activity)
• Log data for performance and troubleshooting

d. Optional Information

• Language preference (Vietnamese / English)
• App settings

We do NOT collect sensitive personal data such as financial information, biometric data, or precise location.

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2. How We Use Your Information

We use collected data to:

• Authenticate users and manage login sessions
• Provide access to library resources
• Improve app performance and user experience
• Ensure system security and prevent unauthorized access
• Support troubleshooting and technical support

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3. Data Sharing

We do NOT sell or rent your personal data.

We may share data only in the following cases:

• With your organization (library system you belong to)
• With backend services operated by us to deliver app functionality
• When required by law or legal processes

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4. Data Storage and Security

• Data is transmitted securely using encryption (HTTPS)
• Authentication tokens are stored securely on your device
• We implement reasonable technical measures to protect your data

However, no system is 100% secure, and we cannot guarantee absolute security.

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5. Data Retention

We retain your data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

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6. Your Rights

You have the right to:

• Access your personal data
• Request corrections or deletion
• Log out and stop using the app at any time

For requests, please contact us via email below.

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7. Children’s Privacy

KIPOS Reader is intended for general users including students.
We do not knowingly collect personal data from children without appropriate authorization from their organization (e.g., school or library).

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8. Third-Party Services

KIPOS Reader may interact with:

• Library backend systems
• Authentication services

We are not responsible for third-party privacy practices.

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9. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be reflected by updating the “Last updated” date.

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10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Company: Virtual Assistant Joint Stock Company (NTLA.,JSC)
Email: support@ntla.com.vn
Website: https://www.ntla.com.vn